Bad support service… Cannot started to financing officer. Started re-finance techniques. Turned-in all files, overlooked 5 closings. Nevertheless prepared! Taking a loss. Difficult customer service. Bad price! Exactly how did it come to cuatro.5 billion in the sales? Pose a question to your Says Lawyer Workplace.
It continue move us to the newest loan processors
Awful support service. I have already been speaking about a re-finance as the zero nearer to closing than I became into the June. Support service are bull crap. They simply transfer me to each person, and i am bounced to such as for example a basketball. Extremely disappointed and you will mad and you will in the morning moving my home loan as soon as possible. Dont strongly recommend The newest Rez after all.
My personal loan is actually having Ditech and it was offered to The fresh Rez
Don’t use NEWREZ….greatest error You will find produced. Been trying to refi. Once the Can get it’s now Oct nevertheless wishing. We have sent an identical documentation within the multiple times. Can’t started to some one by phone. My financing is recognized two months back nevertheless waiting. The firm is a joke go elsewhere.
The brand new Rez ‘s the bad mortgage lender!! The new Rez named and you can offered to refi my personal loan from the a beneficial straight down rate of interest. The mortgage Manager Ryan told me it might be simple no hassle. The guy together with said it’s not necessary for another assessment since financing was only one year dated and in addition we were not getting people more funds aside! HA… 5 days after they are asking for docs it currently have. The borrowed funds Processor chip never comprehend the docs I upload to their safer webpages. The fresh new definitely poor lender We have ever before worked with! Rescue the fresh new anger and acquire several other financial!!
NewRez/Shellpoint acquired the mortgage of Ditech. Basic fee to NewRez was a student in , and therefore i created through the NewRez webpages to have automated payments on the to begin monthly. Most of the ran well up to . It never took new payment that has been said to be taken from your checking account! We didn’t notice up to we had a trip into away from some uncommon matter claiming they certainly were NewRez, didn’t consult with her or him as we failed to know the number. Examined all of our account online via their site and you may lower and behold the new Oct commission hadn’t been immediately gotten! Had on the phone that have NewRez customer service immediately locate away that which was going on and you may are told it was some brand of glitch. Actually, meaningful link payments having been moving to possess percentage well just like the ! You will find an abundance of money in this new family savings because of it! We talked with several more persons to the , to the second person taking the payment over the telephone which have the new declaration off her that there might be no late charges, zero commission therefore is ACH. It’s now as well as on the webpage its showing myself it is an unapplied payment! What the heck, this is actually the October 1 percentage and must were applied as a result Instantaneously to your . Therefore we log on to the device again using them now and you can inquire what’s going on? Is advised that she’d instantly request it is applied to brand new October commission and you may you aren’t later I called all of our financial following talking to NewRez into the and you will the lending company told you no try on commission was actually requested because of the NewRez/Shellpoint, they (the financial institution) aren’t stopping any fee and in addition we keeps a lot of currency to pay for cuatro years of money! We have less than 1 year leftover with this very first mortgage and they are undoubtedly considering visiting the condition attorneys general’s place of work, the better business bureau, employing an attorney and you can expenses it out-of today. Our very own on the internet membership that have NewRez reveals next fee getting auto-paid back is scheduled to possess Nov 1, however, if i just be sure to glance at the scheduled automated repayments, it tells us we simply cannot as the account was past-due. This is so that completely wrong to the of a lot accounts! We have Never been late when you look at the 31 years with the home loan fee so we has a perfect credit history more than 850! Are they today gonna bang our very own credit rating? Stay away from Her or him!
